The question it answers
Where do visitors look, where do they click, where do they get confused, and why do they abandon the lead or checkout form?
What you get
- Setup of an analytics tool such as Microsoft Clarity, with a cookie consent banner and masking of personal data
- Heatmap, scroll and click analysis: which blocks are read and which go unseen
- Session recording review: where visitors get confused or stop
- Step-by-step funnel analysis: how many visitors reach each step on the path home → service → form → submit, and where they stop. We add events such as button clicks, form start and form submit to make this measurable
- A prioritised list of fixes: what to change, why, and in what order
Data needed
Access to your site admin or code (to add the tracking code) and the site’s main goal: leads, sales, calls
